Office of the Comptroller

contact information

Student Accounts (Cashier's) building
Illinois State University
Campus Box 1210
607 West Dry Grove Street (near the intersection of Kingsley and Dry Grove streets).
Normal, IL 61790-1210
phone: (309) 438-3625
You may consult the online campus map as a reference. For your convenience, there are a number of metered parking spaces along the eastern side of the building.

 

Hours of Operation

Phone Hours: Monday - Friday 8 a.m. - 4:30 p.m.

 

Walk-In Hours: Monday-Wednesday & Friday 8:30 a.m. - 4:30 p.m. and Thursday 9 a.m. - 4:30 p.m.

Cashiers Office

The Cashier's Office is responsible for receipting and depositing all the money paid to the University. These include payments from students, parents, and employees. We also accept Redbird Card deposits, student account payments, and payments to various fee accounts.

Because the Cashier's Office is not a bank, students are not able to open checking and savings accounts through the office. However, check cashing is available to students.

Payroll and Check Cashing

Student Payroll Checks

Illinois State University student payroll checks may be cashed at the Cashier's Office for a 50 cent fee. The student must present a valid student I.D. (Redbird Card).

Personal Checks

Personal checks may be cashed at the Cashier's Office under the following circumstances:

  • The check must not exceed $50.
  • There is a 50 cent fee.
  • The person presenting the check must be either a student, faculty, or staff member at Illinois State University.
  • The person presenting the check must present a valid Illinois State University I.D. Card (Redbird Card)
  • The person presenting the check must be the maker of the check or be the son or daughter of the maker of the check.

Transcripts

Transcript requests are handled by Transcript Services of the Cashier's Office (309) 438-3408. For your convenience, you may also purchase a transcript at the Cashier's Office.