2nd Floor of the Bone Student Center
2640 Redbird Card Office
Illinois State University
Normal, IL 61790-2640
Summer Hours:
Monday – Friday 9 a.m. to 5 p.m.
Regular Spring/Fall Hours:
9 a.m. to 5:30 p.m.
Closed on weekends.
The Redbird Card Office now has lanyards (red with "ILLINOIS STATE UNIVERSITY" printed in white) and ID holders (clear, hard plastic) for sale at the front desk.
In Southside (across from Subway) and Bone Student Center (outside Redbird Card Office). All the new bills are accepted. Remember to put card in with the magnetic stripe down and facing to the right - picture to the left.
The Redbird Card Office creates all Illinois State University student, faculty/staff, extra-help, and other miscellaneous I.D. cards. Department copy cards and guest copy cards are also created in this office. The Redbird Card Office receives deposits for the Redbird Debit Account, monitors the card system, and is responsible for the accounting of the Redbird Debit Account.
All Illinois State University students, U-High students, Metcalf students, faculty/staff, and retirees are eligible to open a Redbird Debit Account. Your Redbird Card is the property of Illinois State University. It is entrusted to each student, faculty, and staff member while enrolled or employed by the University. This all-purpose card is used for identification, State employee discounts, vending, copiers, microfiche, laser printers, and admittance to University buildings, computer labs, and events.
CONTACT THE REDBIRD CARD OFFICE
To use the Redbird Card debit feature, you must deposit money in your Redbird Card Account before making your first purchase. Deposits to your Redbird Debit Account may be made in person at Student Accounts, at the Redbird Card Office, by visiting one of the 3-D machines located around campus, or by mail to Illinois State University, Debit Account Deposit, Campus Box 1210, Normal, IL 61790-1210.
Credit/Debit card deposits may be made by visiting iCampus and clicking on the Financial Info tab and selecting "Add money to my Redbird Card." MasterCard, American Express, and Discover are accepted. There is a 3 percent convenience fee charged for deposits made with a credit/debit card and deposits are available within approximately 20 minutes. A minimum deposit of $20 is required and the maximum amount you may deposit is $2,000.
Your Redbird Card may not be held by a University department for any reason. Keep your card in your possession at all times. Do not loan your I.D. to a friend to use. Cashiers and University departments will only accept the I.D. that belongs to the cardholder.
Decoded and damaged cards may be rejected by our card readers. Do not bend, fold, or expose your card to excessive heat, washing, or other damaging elements. Do not pass your card through any other system (i.e. automated bank tellers), as decoding may occur. Do not leave your Redbird Card on or near a TV, stereo, telephone, microwave, or other electromagnetic equipment. Do not punch holes in your card. This may make your card unusable in any reader.
Redbird Cards that have been decoded can be brought into the Redbird Card Office for re-encoding. There is no charge to re-encode a card.
See a copy of our Disclosure Statement.