The Datatel Assistance Desk is available by calling (309) 438-2270 from 8 a.m. to 4:30 p.m. weekdays if you have questions.
All authorized users may access the system between 6 a.m. and 7 p.m., Monday through Sunday, unless otherwise notified. Budget transfers and final approvals are restricted to "normal business hours" -- 8 a.m. through 4:30 p.m. (for details and explanation, see: Hours of Operation)
Welcome to Illinois State's Datatel Support Web Site. Here you will find accurate and detailed information about every aspect of the Datatel Accounting System.
Users can connect to Datatel from any location, either from any PC or MAC on campus, or from off campus using the University's VPN client, which enables users to access restricted services from off campus. The VPN client is available from the University Help Desk's download site or by going to https://webvpn.ilstu.edu
Web UI 4.3.2 is the latest interface to the Datatel Financial System. While there is little change to processes, there have been significant enhancements to Datatel's appearance and user functionality. Datatel UI 4.3.2 runs through your web browser (Firefox, Internet Explorer, Safari, Google Chrome) and requires no special software installation on your computer. Java is no longer required, eliminating version conflicts. UI 4.3.2 uses the Microsoft Silverlight plug-in which will be installed during your first login, if it is not already installed on your computer.
The Datatel Financial System now uses AD (Active Directory) authentication, making it unnecessary to maintain your Datatel password separately. You will continue to log into Datatel using your Datatel User ID, but you should use your ULID password. If you Datatel User ID is different from your ULID, you should use the Datatel User ID but the ULID password.
The most significant change with UI 4.3 is that it is entirely web-browser-based. There is no Datatel software on your workstation. Otherwise, for the average user, you will notice a new cosmetic appearance, but the screens you use have not changed functionally.
Here are some of the new features that Datatel has delivered with UI 4.3:
Before launching UI 4.3, you will need to either disable all pop-up blockers or add the UI 4.3 site as an exception to the pop-up blocker in your browser. Be sure to also disable any third-party toolbars that may have additional pop-up blockers. Instructions can be found on the initial Datatel login screen, in the Logging into UI 4.3 PDF, or you can contact your technical support staff.
You can read and/or print the following topic-specific PDFs.
User Preferences: Datatel Web UI 4.3 enables users to customize font and form sizes, as well as color themes
Searching and Favorites: UI 4.3 provides users with new options for searches, lookups, sorting and adding to favorites
Logging into UI 4.3: Login instructions and browser/operating system certifications
Keyboard Shortcuts: Most familiar keyboard shortcuts and function keys are available in UI 4.3, with a few changes and new options
Import Instructions: Administrative users who formerly used the Import File option will now use FLDL
Printing PDF Reports in UI 4.3: Users can now save and print reports as PDF files
Screen Prints in UI 4.3: Users can now print forms or screens directly from within Datatel
Learning Guide for User Interface 4.3: A comprehensive guide to the new 4.3 interface
If you have any questions, please contact the Datatel Assistance Desk at (309) 438-2270 or Shirley Murphy at (309) 438-7613.
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